Ricoh Aficio IS 2325 Manuel d'utilisateur Page 1

Operating InstructionsTroubleshootingRead this manual carefully before you use this machine and keep it handy for future reference. For safe and corre

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Adding Paper, Toner and Staples927Changing the Paper SizeThis section describes how to change paper sizes.Note❒ Be sure to select the paper size in Pa

Changing the Paper Size937Changing the Paper Size in the Paper TrayUse the following procedure when changing a paper size in the paper tray.A Make sur

Adding Paper, Toner and Staples947G Square the paper and place it in the tray.Do not stack paper over the limit mark.H While pressing the release leve

Changing the Paper Size957Selecting the paper size with user toolsThis procedure explains how to change to a paper size selected with User Tools.A Pre

Adding Paper, Toner and Staples967F Press the {User Tools/Counter} key.G Load the paper, and then gently push the paper tray in until it stops.H Check

Adding Toner977Adding TonerThis section describes adding and storing toner.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:Impor

Adding Paper, Toner and Staples987Note❒ You can make about 50 copies even after the D Add Toner indicator beginsflashing, but replace toner soon to pr

Adding Toner997Note❒ Do not remove the black cap before shaking.❒ Do not remove the inner cap.Sending Fax Messages When Toner Has Run OutWhen the mach

Adding Paper, Toner and Staples1007Adding StaplesThis section explains what to do when staples need replacing.R CAUTION:Important❒ Stapling failures o

Replacing the Transmission Stamp Cartridge1017Replacing the Transmission Stamp CartridgeIf the transmission stamp becomes faint, replace the cartridge

31. When the Machine DoesNot Operate As WantedThis section describes basic troubleshooting procedures that are applicable to allfunctions of this mach

Adding Paper, Toner and Staples1027D Insert the new stamp cartridge.Insert the cartridge until the metal parts are no longer visible.E Close the stamp

1038. Clearing MisfeedsThis chapter describes what to do when paper or originals misfeed (becomejammed inside the machine).Removing Jammed PaperR CAUT

Clearing Misfeeds1048When A Is DisplayedWhen B Is DisplayedWhen C Is DisplayedBAK008SASB006SBAK007S

Removing Jammed Paper1058When P Is DisplayedWhen Y Is DisplayedASB008SASB010S

Clearing Misfeeds1068When Z Is DisplayedWhen R Is Displayed (When Finisher Is Installed)AYP015SBAK002S

Removing Jammed Paper1078When D Is Displayed (When Bridge Unit Is Installed)A Open the bridge unit covers.B Remove the misfed paper.BAK011SBAK012S

Clearing Misfeeds1088Removing Jammed StaplesThis section explains how to remove jammed staples.Important❒ Curled paper may cause staples to jam. To av

1099. RemarksThis chapter describes how to maintain and operate the machine.Where to Put Your MachineThis section provides precautions for installatio

Remarks1109Environments to avoid• Locations exposed to direct sunlight or other sources of strong light (morethan 1,500 lux).•Locations directly expos

Where to Put Your Machine1119Referencep.37 “Turning Off the Main Power / In the Event of Power Failure”“Turning Off the Main Power”, About This Machin

When the Machine Does Not Operate As Wanted41Panel ToneThe following table explains the various beep patterns that the machine producesto alert users

Remarks1129Access to the MachinePlace the machine near the power source, providing the clearance areas shown.1. Rear: 5 cm (2") or more2. Right:

Maintaining Your Machine1139Maintaining Your MachineIf the exposure glass, exposure glass cover, or ARDF belt is dirty, copy claritymay be reduced. Cl

Remarks1149Cleaning the Exposure Glass CoverThis section describes how to clean the exposure glass cover.Clean 1.Cleaning the ARDFThis section describ

115INDEXAAdding staples, 100Adding toner, 97Add Toner indicator, 3Adjusting the display's contrast, 6Alert messages, 43, 72ARDF, 1ARD

116 AE AE D010-7626APPanel tone, 4Paper is not fed from selected tray, 49, 77Parts of image not copied, 14Password not correct, 6Power connect

In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON.b means POWER OFF.c means STAND BY.T

Operating Instructions TroubleshootingType for MP 2500/Aficio MP 2500/IS 2325AE AE D010-7626A

When the Function Status Indicator Lights Up in Red51When the Function Status Indicator Lights Up in RedIf a function key is lit in red, press the key

When the Machine Does Not Operate As Wanted61When You Have Problems Operating the MachineThe following chart gives explanations of common problems and

When You Have Problems Operating the Machine71Original images are printed on the reverse side of the paper.You may have loaded the paper incorrectly.L

When the Machine Does Not Operate As Wanted81Note❒ If you cannot make copies as you want because of paper type, paper size, orpaper capacity problems,

When a Job Is Not Performed91When a Job Is Not PerformedIf you cannot execute a function, it may be that the machine is being held up byanother functi

When the Machine Does Not Operate As Wanted101... means that these functions can be used together... means that you can interrupt the current job wit

112. Troubleshooting WhenUsing the Copy FunctionThis chapter describes likely causes of and possible solutions for copier functionproblems.When a Mess

IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manua

Troubleshooting When Using the Copy Function122Image not fully cop-ied.The entire image cannot be fully copied using the current [Auto R/E] setting.Ma

When a Message Is Displayed132Referencep.6 “When You Have Problems Operating the Machine”

Troubleshooting When Using the Copy Function142When You Cannot Make Clear CopiesThis section describes likely causes of and possible solutions for unc

When You Cannot Make Clear Copies152A shadow appears on copies if you use pasted originals.Image density is too dark. Adjust the image density set-tin

Troubleshooting When Using the Copy Function162Black spots appear on the copy of a photographic print.Because of high humidity, the photographic print

When You Cannot Make Copies As Wanted172When You Cannot Make Copies As WantedThis section describes causes and remedies when copy results are not as e

Troubleshooting When Using the Copy Function182❖ Edit❖ CombineCopies are not stapled. The number of copies exceeds the capacity of the stapler.Check t

When You Cannot Make Copies As Wanted192❖ DuplexWhen Memory Is FullProblem Causes SolutionsCannot print in duplex mode. You may have loaded paper on t

Troubleshooting When Using the Copy Function202

213. Troubleshooting WhenUsing the Facsimile FunctionThis chapter describes likely causes of and possible solutions for facsimile func-tion problems.A

iManuals for This MachineRefer to the manuals that are relevant to what you want to do with the machine.Manuals for machines with copier function only

Troubleshooting When Using the Facsimile Function223C Select [General Settings/Adjust] using {U} or {T}, and then press the {OK} key.D Select [Adjust

Adjusting the Volume233Note❒ You can also adjust the On Hook volume when you press the {On Hook Di-al} key. See “On Hook Dial”, Facsimile Reference.❒

Troubleshooting When Using the Facsimile Function243When a Message Is DisplayedThis section describes the machine's main messages. If other messa

When a Message Is Displayed253You do not have privileges to use this func-tion.The use of this function is restrict-ed to authentified users only.Cont

Troubleshooting When Using the Facsimile Function263Check whether there are any network prob-lems.{13-10}The alias telephone number you entered is alr

When a Message Is Displayed273Check whether there are any network prob-lems.{14-01}Cannot find the DNS server, SMTP server or folder for forwarding.•

Troubleshooting When Using the Facsimile Function283Check whether there are any network prob-lems.{14-09}E-mail transmission was refused by SMTP authe

When a Message Is Displayed293Check whether there are any network prob-lems.{15-02}Cannot log on to the POP3/IMAP4 server.• Check that the user name a

Troubleshooting When Using the Facsimile Function303Note❒ If “Check whether there are any network problems.” appears, the ma-chine is not correctly co

When You Cannot Send or Receive Fax Messages As Wanted313When You Cannot Send or Receive Fax Messages As WantedThis section describes likely causes of

ii❖ Printer ReferenceExplains Printer functions and operations.❖ Scanner ReferenceExplains Scanner functions and operations.❖ Network GuideExplains ho

Troubleshooting When Using the Facsimile Function323❖ ReceptionCannot cancel a Memo-ry Transmission.The document is being sent or it is in standby.Pre

When You Cannot Send or Receive Fax Messages As Wanted333❖ PrintingProblem Cause SolutionPrint is slanted. The tray's side fences may not be lock

Troubleshooting When Using the Facsimile Function343The image is too dark or too light.The correct paper type settings are not made.Check the paper lo

When You Cannot Send or Receive Fax Messages As Wanted353❖ OthersWhen Memory Is FullThis section describes likely causes of and possible solutions for

Troubleshooting When Using the Facsimile Function363When an Error Report Is PrintedAn Error Report is printed if a document cannot be successfully sen

Turning Off the Main Power / In the Event of Power Failure373Turning Off the Main Power / In the Event of Power FailureThis section describes the mach

Troubleshooting When Using the Facsimile Function383When an Error Occurs Using Internet FaxThis section describes reports that the machine sends if an

394. Troubleshooting WhenUsing the Printer FunctionThis chapter describes likely causes of and possible solutions for printer functionproblems. When u

Troubleshooting When Using the Printer Function404Windows XP Professional or Windows Server 2003This section describes the procedure under Windows XP

When a Message Is Displayed during Installation of the Printer Driver414Windows VistaThis section describes the procedure under Windows Vista.A On the

iiiManuals for Machines with Copier Function Only or with the DDST UnitThis section describes the manuals for machines with copier function only orwit

Troubleshooting When Using the Printer Function424When a Message Is DisplayedThis section describes the principal messages that appear on the display

When a Message Is Displayed434Alert MessagesThis section describes the machine alert messages.Message Cause SolutionProblem:Wire-less cardAn error may

Troubleshooting When Using the Printer Function444Problem with unit. Finisher [JobReset]There is a problem with the finisher.Turn the power off, and t

When a Message Is Displayed454Printing the Error LogIf files could not be printed due to printing errors, print the error log to identifythe problem.A

Troubleshooting When Using the Printer Function464When You Cannot PrintUse the following procedures if printing does not start even after performing[P

When You Cannot Print474If the printing does not start, contact your service representative.Printing does not start. If the machine is operating in an

Troubleshooting When Using the Printer Function484❖ When the machine is connected to the computer using the interface cableThe following shows how to

Other Printing Problems494Other Printing ProblemsThis section describes likely causes of and possible solutions for problems thatcan occur when printi

Troubleshooting When Using the Printer Function504❖ When certain settings are required on the printer driverThe image is too dark or too light.The pap

Other Printing Problems514Some types of data, such as graphics data or data from cer-tain applica-tions, do not print.The correct printer driver setti

ivTABLE OF CONTENTSManuals for This Machine ...iManuals for Machine

Troubleshooting When Using the Printer Function524The printed im-age is different from the image on the computer display.With certain functions, such

Other Printing Problems534Photo images are coarse.Some applica-tions print at lower resolution.Use the application's settings to specify a higher

Troubleshooting When Using the Printer Function544❖ When paper is not fed properlyProblem Cause SolutionPaper is not fed from the select-ed tray.When

Other Printing Problems554❖ Other printing problemsThere is considera-ble delay between the print start in-struction and actu-al printing.Processing t

Troubleshooting When Using the Printer Function564If the problem cannot be solved, contact your sales or service representative.Duplex printing is mal

575. Troubleshooting WhenUsing the Scanner FunctionThis chapter describes likely causes of and possible solutions for scanner func-tion problems. When

Troubleshooting When Using the Scanner Function585When You Cannot Send Scanned FilesThe following sections describe likely causes of and solutions for

When You Cannot Send Scanned Files595Operations Are Not Possible When Messages AppearThis section describes likely causes of and possible solutions fo

Troubleshooting When Using the Scanner Function605When a Message Is DisplayedThis section describes likely causes of and possible solutions for error

When a Message Is Displayed615Cannot detect original sizeSelect scan size.You have loaded paper of a size not shown in Paper Size Settings with User T

v5. Troubleshooting When Using the Scanner FunctionWhen Scanning Is Not Done As Expected ...57Whe

Troubleshooting When Using the Scanner Function625Dest. authenti-cation failed. Check settings and check Scanned File Status.The entered user name or

When a Message Is Displayed635Entered protec-tion code for dest. is incor-rect. Please re-enter.The correct protection code was not entered.Make sure

Troubleshooting When Using the Scanner Function645Referencep.6 “When You Have Problems Operating the Machine”Sending has failed. Press Job Information

When a Message Is Displayed655When a Message Is Displayed on the Client ComputerThis section describes likely causes of and possible solutions for the

Troubleshooting When Using the Scanner Function665Scanner is not available. Check the scan-ner connection status.• The machine's main power switc

When a Message Is Displayed675Reference“Turning On the Power”, About This MachineCannot find "xxx" scanner used for the previous scan. "

Troubleshooting When Using the Scanner Function685

696. Troubleshooting WhenUsing the DDST UnitThis chapter describes likely causes of and possible solutions for printer andscanner function problems wh

Troubleshooting When Using the DDST Unit706Windows XP Professional or Windows Server 2003This section describes the procedure for Windows XP Professio

The Printer Function716When a Message Is DisplayedThis section describes the principal messages that appear on the display panel.If a message not desc

vi9. RemarksWhere to Put Your Machine ...109Machine Environment ...

Troubleshooting When Using the DDST Unit726Alert messagesThis section describes the machine alert messages.Messages/Second messages Causes SolutionsDu

The Printer Function736Reset Paper Tray correctly.The selected paper tray does not exist or is not set correctly.Set the paper tray correctly.DToner i

Troubleshooting When Using the DDST Unit746Printing the error logIf files could not be printed due to printing errors, print the error log to identify

The Printer Function756When You Cannot PrintUse the following procedures if printing does not start even after performing[Print].If the printing does

Troubleshooting When Using the DDST Unit766❖ When the machine is connected to the computer using the interface cableThe following shows how to check t

The Printer Function776Other Printing ProblemsThis section describes likely causes of and possible solutions for problems thatcan occur when printing

Troubleshooting When Using the DDST Unit786❖ When certain settings are required on the printer driverThe image is too dark or too light.The paper is l

The Printer Function796Optional components con-nected to the machine are not recognized when using Win-dows 98/ Me/ 2000/ XP or Windows Server 2003.Th

Troubleshooting When Using the DDST Unit806❖ When paper is not fed properlyPhoto images are coarse. Some applications print at lower resolution.Use th

The Printer Function816❖ Other printing problemsIf the problem cannot be solved, contact your sales or service representative.Misfeeds occur frequentl

1How to Read This ManualSymbolsThis manual uses the following symbols:Indicates important safety notes.Ignoring these notes could result in serious in

Troubleshooting When Using the DDST Unit826The Scanner FunctionWhen Scanning Is Not Done As ExpectedThis section describes causes and remedies when sc

The Scanner Function836When a Message Is DisplayedThis section describes likely causes of and possible solutions for error messagesthat may appear on

Troubleshooting When Using the DDST Unit846Scanner is not available on the specified device.The TWAIN scanner function cannot be used on this machine.

The Scanner Function856Reference“Turning On the Power”, About This MachineError has occurred in the scanner driv-er.An error has occurred in the drive

Troubleshooting When Using the DDST Unit866

877. Adding Paper, Toner andStaplesThis chapter describes troubleshooting procedures that are applicable to all themachine's functions.Loading Pa

Adding Paper, Toner and Staples887Loading Paper into the Paper TraysThis procedure explains how to load paper into the paper trays.A Make sure the pap

Loading Paper897Orientation-Fixed Paper or Two-Sided PaperThe following describes paper with its orientation and printing surface specified(letterhead

Adding Paper, Toner and Staples907❖ Loaded paper orientation• For machine with copier function onlyAYP013S

Loading Paper917•For MFPNote❒ In [System Settings], specify [Letterhead] for “Paper Type” of the paper tray youwant to use. This setting is only avail