Ricoh LD316 Instructions d'exploitation

Operating InstructionsTroubleshootingRead this manual carefully before you use this machine and keep it handy for future reference. For safe and corre

When the Machine Does Not Operate As Wanted41Panel ToneThe following table explains the various beep patterns that the machine producesto alert users

Remarks948Environments to Avoid• Locations exposed to direct sunlight or other sources of strong light (morethan 1,500 lux).• Locations directly expos

Where to Put Your Machine958Power ConnectionThe following describes power supply.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:• When the main pow

Remarks968Access to the MachinePlace the machine near the power source, providing the clearance areas shown.1. Rear: 5 cm (2") or more2. Right: 2

Maintaining Your Machine978Maintaining Your MachineIf the exposure glass, exposure glass cover, ADF or ARDF belt is dirty, copy clar-ity may be reduce

Remarks988Cleaning the Exposure Glass CoverThis section describes how to clean the exposure glass cover.Cleaning the ADF/ARDFThis section describes ho

99INDEXAAdd Toner indicator, 3ADF, 1, 98ADF/ARDF belt is dirty, 97Adjusting the screen's contrast, 6ARDF, 1, 98Authentication failure,

100 EN USA B843-7651PPanel Tone, 4Paper is not fed from selected tray, 45Paper orientation, 68Paper Size Selector, 78Parts of image not copied

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:a means POWER ON.c means STAND BY.TrademarksMicrosoft®

Operating Instructions TroubleshootingType for 9016/DSm716/LD316/Aficio MP 1600Type for 9021d/DSm721d/LD320d/Aficio MP 2000EN USA B843-7651

When the Function Status Indicator Lights Up in Red51When the Function Status Indicator Lights Up in RedIf a function key is lit in red, press the key

When the Machine Does Not Operate As Wanted61When You Have Problems Operating the MachineThe following chart gives explanations of common problems and

When You Have Problems Operating the Machine71Original images are printed on the reverse side of the paper.You may have loaded the paper incorrectly.L

When the Machine Does Not Operate As Wanted81Note❒ If you cannot make copies as you want because of paper type, paper size, orpaper capacity problems,

When a Job Is Not Performed91When a Job Is Not PerformedIf you cannot execute a function, it may be that the machine is being held up byanother functi

When the Machine Does Not Operate As Wanted101Note❒ If the machine is capable of executing multiple functions simultaneously,specify which function sh

112. Troubleshooting WhenUsing the Copy FunctionThis chapter describes likely causes of and possible solutions for copier functionproblems.When a Mess

Troubleshooting When Using the Copy Function122Referencep.6 “When You Have Problems Operating the Machine”Cannot dup. copy this size.Duplex mode does

When You Cannot Make Clear Copies132When You Cannot Make Clear CopiesThis section describes likely causes of and possible solutions for unclear copies

IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manua

Troubleshooting When Using the Copy Function142A shadow appears on copies if you use past-ed originals.Image density is too dark. Adjust the image den

When You Cannot Make Copies As Wanted152When You Cannot Make Copies As WantedThis section describes causes and remedies when copy results are not as e

Troubleshooting When Using the Copy Function162❖ Edit❖ CombineProblem Cause SolutionWhen using the Duplex Margin function, parts of the original image

When You Cannot Make Copies As Wanted172❖ Duplex (Type 2 only)When Memory Is FullThis section describes likely causes of and possible solutions for pr

Troubleshooting When Using the Copy Function182

193. Troubleshooting WhenUsing the Facsimile FunctionThis chapter describes likely causes of and possible solutions for facsimile func-tion problems.A

Troubleshooting When Using the Facsimile Function203C Select [General Settings/Adjust] using {U} or {T}, and then press the {OK} key.D Select [Adjust

Adjusting the Volume213Note❒ You can also adjust the On Hook volume when you press the {On Hook Di-al} key. See “On Hook Dial”, Facsimile Reference.❒

Troubleshooting When Using the Facsimile Function223When a Message Is DisplayedThis section describes the machine's main messages. If other messa

When a Message Is Displayed233Updating desti-nation list. Re-select destination(s) or sender's name later.The destination list is being up-dated

iManuals for This MachineRefer to the manuals that are relevant to what you want to do with the machine.Important❒ Media differ according to manual.❒

Troubleshooting When Using the Facsimile Function243Sender's name is not selected. Specify send-er's name.The sender has not been specified.

When a Message Is Displayed253Check whether there are any network prob-lems.{14-01}Cannot find the DNS server, SMTP server or folder for forwarding.•

Troubleshooting When Using the Facsimile Function263Check whether there are any network prob-lems.{14-09}E-mail transmission was refused by SMTP authe

When a Message Is Displayed273Check whether there are any network prob-lems.{15-02}Cannot log on to the POP3/IMAP4 server.• Check that the user name a

Troubleshooting When Using the Facsimile Function283Note❒ If “Check whether there are any network problems.” appears, the ma-chine is not correctly co

When You Cannot Send or Receive Fax Messages As Wanted293When You Cannot Send or Receive Fax Messages As WantedThis section describes likely causes of

Troubleshooting When Using the Facsimile Function303❖ ReceptionCannot cancel a Memo-ry Transmission.The document is being scanned. Press the {Clear/St

When You Cannot Send or Receive Fax Messages As Wanted313❖ PrintingProblem Cause SolutionPrint is slanted. The tray's side fences may not be lock

Troubleshooting When Using the Facsimile Function323The image is too dark or too light.The correct paper type settings are not made.Check the paper lo

When You Cannot Send or Receive Fax Messages As Wanted333❖ OthersWhen Memory Is FullThis section describes likely causes of and possible solutions for

ii❖ Network GuideExplains how to configure and operate the machine in a network environ-ment, and use the software provided.This manual covers all mod

Troubleshooting When Using the Facsimile Function343When an Error Report Is PrintedAn Error Report is printed if a document cannot be successfully sen

Turning Off the Main Power / In the Event of Power Failure353Turning Off the Main Power / In the Event of Power FailureThis section describes the mach

Troubleshooting When Using the Facsimile Function363When an Error Occurs Using Internet FaxThis section describes reports that the machine sends if an

374. Troubleshooting WhenUsing the Printer FunctionThis chapter describes likely causes of and possible solutions for printer functionproblems.When a

Troubleshooting When Using the Printer Function384Windows XP Home EditionThis section describes the procedure under Windows XP Home Edition.A On the [

When a Message Is Displayed394When a Message Is DisplayedThis section describes the principal messages that appear on the display panel.If a message n

Troubleshooting When Using the Printer Function404Paper Tray is in use.The specified paper tray is in use by another function, such as the copier func

When a Message Is Displayed414Printing the Error LogIf files could not be printed due to printing errors, print the error log to identifythe problem.A

Troubleshooting When Using the Printer Function424When You Cannot PrintUse the following procedures if printing does not start even after performing[P

When You Cannot Print434If the printing does not start, contact your service representative.Printing does not start. If the machine is operating in an

iiiTABLE OF CONTENTSManuals for This Machine ...iHow to Read This M

Troubleshooting When Using the Printer Function444❖ When the machine is connected to the computer using the interface cableThe following shows how to

Other Printing Problems454Other Printing ProblemsThis section describes likely causes of and possible solutions for problems thatcan occur when printi

Troubleshooting When Using the Printer Function464Image is dirty. Use of non-rec-ommended ton-er can result in loss of print quality and oth-er proble

Other Printing Problems474Some types of data, such as graphics data or data from cer-tain applica-tions, do not print.The correct printer driver setti

Troubleshooting When Using the Printer Function484Print is slanted. The tray's side fences might not be locked.Check the side fences are locked.

Other Printing Problems494There is consider-able delay between the print start in-struction and actu-al printing.“Sleep mode” might be set.The machine

Troubleshooting When Using the Printer Function504Page layout is not as expected.Print areas differ depending on the machine used. In-formation that f

Other Printing Problems514Duplex printing is malfunctioning.Duplex printing cannot be done with paper set in the bypass tray.When using duplex printin

Troubleshooting When Using the Printer Function524If the problem cannot be solved, contact your sales or service representative.Printing by Bluetooth

535. Troubleshooting WhenUsing the Scanner FunctionThis chapter describes likely causes of and possible solutions for scanner func-tion problems.When

iv5. Troubleshooting When Using the Scanner FunctionWhen Scanning Is Not Done As Expected ...53Wh

Troubleshooting When Using the Scanner Function545When You Cannot Send Scanned FilesThe following sections describe likely causes of and solutions for

When You Cannot Send Scanned Files555Operations Are Not Possible When Messages AppearThis section describes likely causes of and possible solutions fo

Troubleshooting When Using the Scanner Function565When a Message Is DisplayedThis section describes likely causes of and possible solutions for error

When a Message Is Displayed575Cannot detect original sizeSelect scan size.You have loaded paper of a size not shown on the paper size selector.• Place

Troubleshooting When Using the Scanner Function585Dest. authenti-cation failed. Check settings and check Scanned File Status.The entered user name or

When a Message Is Displayed595Exceeded max. number of alpha-numeric charac-ters. The maximum enterable number of alphanumeric characters has been exce

Troubleshooting When Using the Scanner Function605When a Message Is Displayed on the Client ComputerThis section describes likely causes of and possib

When a Message Is Displayed615Cannot detect the paper size of the original. Specify the scanning size.The set original was misaligned. • Place the ori

Troubleshooting When Using the Scanner Function625Cannot connect to the scanner. Check the net-work Access Mask settings in User Tools.An access mask

When a Message Is Displayed635Error has oc-curred in the scanner driver.An error has occurred in the driver.• Check whether the network cable is conne

1How to Read This ManualSymbolsThis manual uses the following symbols:Indicates important safety notes.Ignoring these notes could result in serious in

Troubleshooting When Using the Scanner Function645

656. Adding Paper andReplacing TonerThis chapter describes troubleshooting procedures that are applicable to all themachine's functions.Loading P

Adding Paper and Replacing Toner666C Press the metal plate down until it clicks.D Make sure the edges of the deck of paper are flush, and load the pap

Loading Paper676Loading Paper into the Optional Paper Tray UnitThis procedure explains how to load paper in the optional paper tray unit.A Pull the pa

Adding Paper and Replacing Toner686Orientation-Fixed Paper or Two-Sided PaperThe following describes paper with its orientation and printing surface s

Loading Paper696❖ Loaded paper orientation• For machine with copier function onlyASB001S

Adding Paper and Replacing Toner706•For MFPNote❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for “PaperType” of the paper t

Changing the Paper Size716Changing the Paper SizeThis section describes how to change paper sizes.Procedures for changing the paper size differ depend

Adding Paper and Replacing Toner726E Press down the release button.F While pressing the release lever, slide the side fences outward.G Push the metal

Changing the Paper Size736H Square the paper and place it in the tray.Be sure to set the paper under the roller.Do not stack paper over the limit mark

2

Adding Paper and Replacing Toner746K Adjust the tray size to the new paper size using the paper size selector.L Push the paper tray in until it stops.

Changing the Paper Size756D Select [Tray Paper Settings] using {U} or {T}, and then press the {OK} key.E Select “Paper Size” for the paper tray of whi

Adding Paper and Replacing Toner766J Place it in the corner pocket on the left.K Remove any remaining copy paper.L Press down the release button.M Whi

Changing the Paper Size776N Push the metal plate down until it clicks.O Square the paper and place it in the tray.Be sure to set the paper under the r

Adding Paper and Replacing Toner786Changing to a Size Other Than Indicated on the Paper Size SelectorThis procedure explains how to change to a paper

Changing the Paper Size796G Press the {User Tools/Counter} key.H Load the paper, and then gently push the paper tray in until it stops.I Check the pap

Adding Paper and Replacing Toner806E Press down the release button.F While pressing the release lever, slide the side fences outward.G Square the pape

Changing the Paper Size816H While pinching the release lever, push in the side and end fences until theyare flush against the paper's edges.I Pre

Adding Paper and Replacing Toner826Changing to a Size Other Than Indicated on the Paper Size SelectorThis procedure explains how to change to a paper

Changing the Paper Size836G Press the {User Tools/Counter} key.H Load the paper, and then gently push the paper tray until it stops.I Check the paper

31. When the Machine DoesNot Operate As WantedThis section describes basic troubleshooting procedures that are applicable to allfunctions of this mach

Adding Paper and Replacing Toner846Adding TonerThis section describes adding and storing toner.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAU

Adding Toner856Replacing TonerThis section describes how to replace the toner bottle.Removing TonerInserting TonerImportant❒ Do not shake the removed

Adding Paper and Replacing Toner866Sending Fax Messages When Toner Has Run OutWhen the machine has run out of toner, the indicator on the display ligh

Replacing the Transmission Stamp Cartridge876Replacing the Transmission Stamp CartridgeIf the transmission stamp becomes faint, replace the cartridge.

Adding Paper and Replacing Toner886D Insert the new stamp cartridge.Insert the cartridge until the metal parts are no longer visible.E Close the stamp

897. Clearing MisfeedsThis chapter describes what to do when paper or originals misfeed (becomejammed inside the machine).Removing Jammed PaperR WARNI

Clearing Misfeeds907•When A is displayed• When B is displayed• When P is displayed (ADF)ASB005SASB006SASB007S

Removing Jammed Paper917• When P is displayed (ARDF)• When R is displayed•When Y is displayedASB008SASB009SASB010S

Clearing Misfeeds927•When Z is displayedASB011S

938. RemarksThis chapter describes how to maintain and operate the machine.Where to Put Your MachineThis section provides precautions for installation